---------- Forwarded message ----------
<The Desk of Ted Whidden>
Date: Tue, Sep 28, 2010 at 2:02 PM
Subject: Re: ACF1001306
Cc: Rori Strickland
Florida Department of Financial Services <ServicePoint@???.com>, Michael
Lee <email@example.com>, Insurance Commissioner
Prior to your email I had a call from Mr. Brill and subject of your
message below had already been discussed and agreed.
It is with appreciation that I see that finally on month after the
incident your firm is arranging to have an independent adjuster attend
and do the necessary inspections. It is noted that you severely
dropped the ball where this is concerned on both the investigation you
now initiate with the vehicle and trailer, as you also did with the
Porsche. Your records if kept accurate and not doctored to cover the
deceptions leading to this point will show that only now you are
initiating an inspection of the towed vehicle (Porsche). The records
will clearly show unless they have been doctored that your action
finally comes after being advised by the State Commissioner of
Insurance that your file and this case is subject of state and Federal
investigation for your handling issues/maneuvers of good faith. Your
late moves are demonstration of the type fault/complaint lodged with
Meanwhile, a good faith question of the devious tactics by you and
your counterpart Ms
would typically require that you defer
it to another person for handling. Since you and your counterpart are
specifically and accurately addressed in my letter of
and that has been acknowledged by your principle (Tower
Group/CastlePoint) you people remain suspect of your devious behavior.
Your managers need to understand that I prefer to have nothing to do
with you whatsover. They need to be made aware that I am preparing to
send a follow-up letter to my 19 September 2010 letter
. By keeping
that in copy to DBPR, State Insurance Commissioner, and others
concerned, your actions and inactions are under scrutiny.
Please refer this file to someone of greater talent and integrity,
otherwise you risk escalating the bad faith issues of the claim. Your
legal counsel should be involved, because your continued contact with
me is in violation of good faith conduct once it is called out. Your
manager (Mr. John Pecoraro
) will likely find himself in
violation of proper good faith handling by allowing you to remain on
the file. Since this notice is being given to you after the good/bad
faith notification from the state, and since it is before your copying
of your file to the state by way of their electronic request, it
should become part of your file copy to them, and you are officially
on notice. I give you this notice in case the continued bad faith is
blamed on lack of knowledge or incompetence, neither of which is a
good defense.............In short, you did it again.
Since I am dealing with head injuries it is recommended that Mr. Brill
call one hour in advance of our meeting to remind me. This is the
only call authorized. As you can imagine with the devious tactics
shown by your group and agents thus far I prefer contacts in writing.
If/when a reasonable assessment is obtained by your team then we
remain available to discuss settlement with someone other than you.
It has taken one month for you to do the normal and necessary. Of
course since it took so long for you to take the actions you are of
this week, it appears this was a maneuver on your part to purposefully
"miss" the opportunity to investigate, and to do the needful so you
can present what superficially may appear a proper file to the
investigating bodies with oversight into your area.
I look forward to Mr. Brill's inspection and copy of his report as
soon as it is available. I thank your company in advance for
providing same to me via: Post Office Box 158, Chipley, Florida 32428
as well as the PDA (independent adjuster) files on all three of the
Service Request Number:1-686998078
On Tue, Sep 28, 2010 at 9:19 AM, Keisha_Pusey
> Mr. Whidden,
> In order to complete our investigation of this claim, it is
> inspect your 1993 Chevy Blazer and trailer. It is my understanding
> vehicle and trailer are being stored at your farm in Chipley, Fl.
> retained independent investigator, David Brill
for the inspection.
> requested to perform the inspection on Wednesday, September 29th
> Please contact Mr. Brill to confirm you are available on this
> provided Mr. Brill's phone number and email address. If you have
> questions, feel free to contact the undersigned.
> David Brill
> (386) 266-8033
> Aequicap Claims Services
> 954 493-6565